Frequently Asked Questions

We require a current C5 Vaccine (at least 2 weeks prior if they are overdue) We require your pets’ vaccination certificate on arrival or prior. If your pets’ paperwork says C3 & KC, this is equivalent to a C5.

YES! Please contact us to arrange a tour!

We do offer a pick up & delivery service within a certain distance. Please feel free to contact us.

Feel free to bring your dogs favourite bed toy blanket or food to make them feel more at home.

Yes. We are happy to accommodate pets requiring medication, the medication must have the original precription label and you must give clear instructions.

Administer Medication Service Fee - $5.50

Yes, please feel free to contact us.

Even in the most hygienic, well ventilated, spacious kennels the possibility of a dog acquiring Canine Cough exists. Canine Cough can be acquired from any dog, whether it be your neighbours, a dog in the park or your best friends. It can even be acquired while at the vets. The C5 vaccination does not cover every strand of canine cough. It is similar to receiving a flu shot – You may still contract the virus.

Peak Period/Public & School Holiday Please note booking during these periods will incur an additional each day per pet. Payments for bookings during these periods will be required upfront as we get booked out months in advance.

Peak period surcharge $10

Small to medium size as followed *Any pets below 10kgs will be classed as small pets / 10-25kgs classed as medium sized.

If you are unsure, please get in touch as we may not take certain breeds of dogs unless they are desexed & have a social temperament.

Standard boarding fee is for 24 hours care.

Late checkout fee for stays over 24 hours.
Peak period surcharges may be applied.